Pizza My Heart: First Encounter


A Californian pizza chain with unenthusiastic and sloppy workers but tasty pies, Pizza My Heart leaves a lot to be desired, but executes its main function, which is to serve quality pizza, quite well.

Seating: As expected for airport food. Spaced out tables with plenty of chairs for friends. I’m pretty sure I sat in the ice cream parlor next door’s seats, but the Asian janitor didn’t really care. They provided mozzarella and chili flakes, as well as hot sauces and garlic powder. The servers also didn’t care about their jobs, and never wore a smile the entire time I was waiting in line. Also one looked unkempt, with a greasy mustache like a proper Italian, but was actually Mexican.

Decor: I’m not sure what kind of theme this restaurant was trying to pull off. There were pictures covering every inch of available space, small 6 inch square frames with pictures of famous surfers or surf competitions in each one. Exactly what that has to do with their name escapes me. Maybe that is their theme and I’m just an uncultured hillbilly. Beyond that, their back wall was light jade colored tile and didn’t match their red-cushioned chairs.

Actual Food: Very sloppily made but also really delicious. The woman ahead of me had ordered a pepperoni pizza that the cashier was pulling out of the oven. Instead of sliding the pizza shovel (you know what I mean but I don’t know the word) under the slice, he basically skimmed the entire layer of cheese off of the front half, muttered something, then fixed it with the pizza shovel. It was definitely still ok to eat, but was kind of a demonstration of how they didn’t care. I ordered two Hawaiian slices, which were phenomenal, but each slice contained something that I hadn’t ordered: one an onion ring, one a pepperoni. If I had been allergic and ordered Hawaiian to avoiding them, I’d be dead. Admittedly after eating one of the best pizzas I’ve ever had, but still.

Rating: Good pizza recipes collide with crap customer service to prove that regardless of how good the food is, bad service leaves a bad imprint on the mind. 7/10 pizza shovels.

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